A 50% deposit is required at the time of all bookings. Payments are made via telephone.

Full payment is required 36-48 hours before arrival. A member of staff will contact you to take this.

Our online booking system can be used to book treatments only.

To book in a Spa package – please call us on 01823 698951

Cancellation policy:

Spa Packages

Deposits for all Spa Packages are non-refundable or transferable to a new date if cancelled within 7 days of your booking.

Treatments

All deposits are non-refundable or transferable to a new date if cancelled within 48 hours of the booking.

No Shows

If you do not turn up for your appointment or cancel on the day of your appointment we will take the full balance of your booking and request full payment at the time of booking on your next visit